❓ FAQ
l89v Frequently Asked Questions
Find accurate and detailed answers to the questions you have about deposits, welcome bonuses, live dealer games, and VIP benefits — all in one place.
Whether you are new to l89v or a returning player — having questions from time to time is completely normal. On this page, we have answered the most frequently asked questions across four main topics: the deposit process, live dealer games, the welcome bonus, and VIP benefits. If you cannot find an answer to your question, contact our 24/7 support team.
FAQ & Support
Deposit Questions
l89v does not charge any deposit fee. However, your mobile banking provider — such as bKash or Nagad — may apply their own transaction charges. Contact your payment service provider to confirm those charges. No additional fees are charged from our platform.
Deposits can sometimes take a little time, especially during periods of network congestion. First, wait a few minutes and keep your payment SMS or receipt saved. If the balance still hasn't appeared after 30 minutes, contact us on live chat with your transaction reference number — our team will verify and resolve the issue promptly.
Log in to l89v, go to the deposit page, and select bKash as your payment method. Send money to the specified number via the bKash app or USSD, then enter the transaction ID in the designated field. The minimum deposit amount is ৳500. Once successfully verified, the amount will be added to your balance.
Yes, deposits via Nagad are generally processed quickly. After your payment is confirmed, your balance will be reflected in your l89v account. Send money using the Nagad app or by dialing *167#, and enter the transaction number in the deposit form. The minimum deposit is ৳500.
The minimum deposit amount at l89v is ৳500 — this applies to all payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal limit is also ৳500. Smaller deposits are still eligible for bonuses, but no transaction below the minimum limit will be accepted.
Live Dealer Games
Live roulette mainly has two types of bets — inside bets (on specific numbers or small groups) and outside bets (on red/black, odd/even, or larger groups of numbers). Inside bets have a lower chance of winning but offer bigger rewards; outside bets have a higher chance of winning but comparatively smaller rewards. At Evolution Gaming's live roulette tables, you get the experience of playing directly with a real dealer.
Yes, both Teen Patti and Andar Bahar are available at l89v in live dealer format. Teen Patti is a popular South Asian three-card game where you play against the dealer. Andar Bahar is straightforward — a card is drawn and you bet on whether that card will land on Andar (inside) or Bahar (outside). Both games are very familiar to Bangladeshi players.
Absolutely. The entire l89v platform is mobile-friendly — you can play live dealer games in your smartphone or tablet browser without downloading a separate app. A stable internet connection is recommended for a good streaming experience. Works smoothly on both iOS and Android devices.
In live dealer games, a real human dealer runs the game from a studio via a real-time video stream. You can see the cards or roulette wheel on screen and place bets through the interface. Results depend entirely on physical equipment — not computer-generated. It brings the land-based casino experience to you at home.
Welcome Bonus
The welcome bonus has a specific activation time limit. If the wagering requirements are not met within the set period after the bonus is credited, the bonus may expire. The exact time limit is stated on the terms and conditions page and is subject to change. It is recommended to read the terms and conditions carefully before claiming a bonus.
A wagering requirement is the condition that sets how much total money must be wagered before bonus funds can be withdrawn. At l89v, this is 15 times the bonus amount only. Example: if you deposit ৳1,000 and receive a ৳1,500 bonus, wagering = ৳1,500 × 15 = ৳22,500 must be wagered. The calculation is on the bonus amount only, not on the combined total of deposit plus bonus.
No, the welcome bonus applies only once per player — at the time of the first deposit. Attempting to claim the bonus by creating multiple accounts under one name, address, or payment method goes against l89v's fair play policy and may result in account suspension.
Open an account at l89v and make a minimum deposit of ৳500 for the first time. Once the deposit is successful, a 150% bonus is automatically added to your account — up to a maximum of ৳15,000. For example: a ৳1,000 deposit earns a ৳1,500 bonus, bringing your total balance to ৳2,500. No separate code is required to claim the bonus.
VIP Benefits
VIP level progression depends on your overall playing activity and consistency. The more regularly you play and place bets at l89v, the sooner you create the opportunity to move to a higher level. The specific criteria for level progression are stated in the terms and conditions, and you can also track your progress in your VIP dashboard.
VIP members enjoy higher weekly cashback rates, faster withdrawal processing, and early access to special promotional offers. At higher levels, a personal account manager and priority customer service are also available. The level of benefits increases with each tier.
l89v has a total of four VIP levels, each with weekly cashback benefits:
• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback
The higher the level, the more cashback.
• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback
The higher the level, the more cashback.
Weekly cashback is generally processed into your account once per week. It is calculated based on your net losses for that week according to your VIP level. Staying active is important to receive cashback. You can find full details on the exact processing time and conditions on your VIP page.
Have more questions? We are ready to help
If you did not find an answer on this page, speak directly with our Bengali-speaking support team. We are active 7 days a week, 24 hours a day.